At gempak999, your privacy is not just a legal obligation — it is a responsibility we take seriously. Learn how we handle your personal information with full transparency and accountability.
Every aspect of how your data is handled is built with robust security layers — from collection through storage to deletion.
All data transmitted between your browser and gempak999 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Member personal data is accessible only by staff with specific authorisation based on job necessity. All access is logged and audited regularly to ensure no misuse occurs.
We only collect data that is strictly necessary to provide our platform services. No excess data is collected solely for marketing purposes without your explicit consent.
The gempak999 Privacy Policy is fully drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always respected and protected.
You have the right to request deletion of your personal data at any time, subject to minimum legal retention requirements. Deletion requests will be processed within 30 business days.
In the event of any security incident involving your personal data, gempak999 is committed to notifying you within 72 hours of the incident being confirmed.
This document describes gempak999's privacy practices and how we handle your personal information. By using our platform, you agree to the terms set out in this Privacy Policy.
Gempak999 ("we", "Platform") operates under a valid licence and is committed to complying with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains the types of data we collect, how it is used, with whom it is shared, and your rights as a platform member.
We believe transparency is the foundation of trust. That is why we strive to explain every aspect of data handling in plain language that all Malaysia players can understand, not in confusing legal jargon.
Note: This Privacy Policy applies to all users of the gempak999 platform, including visitors without an account, registered members and users of our official mobile app. If you do not agree with any part of this policy, please discontinue use of the platform.
Gempak999 collects personal data through various interaction points. Below is a summary of the types of data collected:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Account registration, KYC |
| Contact Data | Email address, mobile phone number | Account registration |
| Financial Data | Bank account number, e-wallet information | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatic server logs |
| Usage Data | Game history, total wagering amounts, active time | Activity on the platform |
| Communication Data | Live chat records, support emails | Interactions with the support team |
We do not collect sensitive data such as health information, sexual orientation, religious beliefs or political views unless specifically required by applicable law.
The personal data you provide to gempak999 is used for the following purposes:
Right to Withdraw: You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing consent does not affect data processing carried out for legitimate account operation purposes.
Gempak999 does not sell your personal data to any third party for commercial purposes. However, in the course of platform operations, we share data with selected parties in the following situations:
All third parties working with gempak999 are bound by strict data confidentiality agreements and are only permitted to use your data for agreed purposes.
International Data Transfers: Where data needs to be transferred to servers located outside Malaysia, gempak999 ensures PDPA-equivalent protection is applied through valid data protection contracts with the receiving party.
Gempak999 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. There are several types of cookies we use:
You can manage cookie settings through your web browser settings. Please note that disabling essential cookies will affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.
Gempak999 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. Below is a general guide to retention periods:
Deletion After Retention Period: When data is no longer needed, Gempak999 ensures it is securely deleted using irreversible deletion methods, rather than simply hidden or deactivated.
Under Malaysia's PDPA and gempak999's internal policies, you have the following rights regarding your personal data:
To request a copy of the personal data we hold about you in a readily readable format.
To request correction of inaccurate or incomplete data in your account profile.
To request the deletion of your personal data, subject to legal retention requirements.
To object to the processing of your data for direct marketing purposes at any time.
To receive your data in a structured, machine-readable format for transfer to another platform.
To request a temporary restriction on the processing of your data while a dispute or investigation is ongoing.
To exercise any of the above rights, contact the gempak999 Data Protection Officer by email at [email protected]. We will process your request within 21 business days.
Gempak999 continually invests in cybersecurity infrastructure to ensure your personal data is always protected. The security measures we implement include:
Phishing Alert: gempak999 will never ask for your password, credit card number or OTP via email, SMS or phone call. If you receive any such communication claiming to be from gempak999, please report it to our support team immediately.
The gempak999 platform may contain links or integrations with certain third-party services such as payment providers and game providers. Once you leave the gempak999 platform and access a third-party website, our Privacy Policy no longer applies.
Gempak999 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of any third-party website you visit through links on our platform.
If you have any questions, concerns or complaints regarding this Privacy Policy or how gempak999 handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia (PDPD) or the relevant regulatory authority in your country.
Privacy Policy Amendments: gempak999 reserves the right to amend this Privacy Policy from time to time. Any significant amendments will be communicated via platform notification or email at least 14 days before taking effect. The "Last Updated" date at the top of this document will always reflect the latest version.
Register today and enjoy a platform that is not only fun, but safe and trusted by hundreds of thousands of players across Malaysia.
Gempak999 is more than a gaming platform — we are a community built on mutual trust. Your privacy is not a minor matter to us; it is at the core of every decision we make in building and updating this platform.
If you would like to learn more about our responsibilities to players, or how we handle responsible gaming situations, we invite you to visit the dedicated pages we have prepared specifically for Malaysia players.